Terms of service

These Terms of Service (“Terms”) govern your use of the website https://viccap.store and the purchase of products from Viccap (“we”, “us”, “our”). By accessing our site or placing an order, you agree to these Terms.

1. Business Information

Store Name: Viccap
Website: https://viccap.store
Address: Via Danimarca 9, 72100 Brindisi, Italy
Email: chaimabenjiro@gmail.com
Phone: +39 350 830 9513

2. Use of Our Website

By using our website, you agree that:

You are at least the age of majority in your country
You will not use our products for illegal or unauthorized purposes
You will not attempt to disrupt or damage our website or services

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Orders

We make every effort to ensure product descriptions, images, and prices are accurate.

However:

We do not guarantee that product descriptions or other content are error-free
We reserve the right to modify or discontinue products without notice
We may cancel or limit orders in certain situations (fraud prevention, stock issues, etc.)

4. Pricing & Payments

All prices are displayed in the applicable currency at checkout
We accept secure payments through trusted third-party payment providers
We reserve the right to update pricing at any time without prior notice
You agree to provide accurate billing and payment information

5. Shipping Policy

We ship to the USA only (currently)
Standard delivery time: 3–5 business days
Shipping is always free

Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.

6. Returns & Refunds

We offer a customer-friendly return policy:

Returns accepted within 30 days of delivery
Free return shipping
No restocking fees
No final sale items

Refunds are issued after inspection of returned items and processed to the original payment method.

For full details, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on this website (including product designs, images, logos, and text) belongs to Viccap or its licensors.

You may not:

Copy
Reproduce
Distribute
Use our content for commercial purposes without permission

8. Limitation of Liability

Viccap is not responsible for:

Indirect or incidental damages
Delays in shipping caused by third parties
Losses resulting from misuse of our products

All products are provided “as is” without warranties beyond those required by law.

9. Third-Party Services

We may use third-party providers for:

Payment processing
Shipping and logistics
Website hosting and analytics

We are not responsible for the actions or policies of these third-party services.

10. Changes to Terms

We may update these Terms at any time. Changes will take effect immediately once posted on this page.

11. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: chaimabenjiro@gmail.com
📞 Phone: +39 350 830 9513
📍 Address: Via Danimarca 9, 72100 Brindisi, Italy