Privacy policy

Viccap (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Business Information

Store Name: Viccap
Website: https://viccap.store
Address: Via Danimarca 9, 72100 Brindisi, Italy
Email: chaimabenjiro@gmail.com
Phone: +39 350 830 9513

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via third-party providers)

Device Information

IP address
Browser type
Time zone
Cookies and browsing behavior on our site

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide order confirmations and shipping updates
Offer customer support
Improve our website and services
Prevent fraud and secure transactions
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data.

We may share your information only with:

Payment processors (to securely complete transactions)
Shipping carriers (to deliver your orders)
Service providers that help operate our store (e.g., Shopify or analytics tools)
Legal authorities if required by law

5. Cookies

Our website uses cookies to:

Improve site functionality
Remember your preferences
Analyze website traffic and performance

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Security

We take reasonable precautions to protect your personal information. All sensitive data is processed securely through encrypted systems and trusted third-party providers.

However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for marketing communications
Request details about how your data is used

To exercise any of these rights, contact us at:
📧 chaimabenjiro@gmail.com

8. Data Retention

We keep your personal information only as long as necessary to:

Fulfill your orders
Comply with legal and tax obligations
Resolve disputes or enforce agreements

9. Third-Party Services

We may use third-party services (such as payment gateways and shipping providers). These services have their own privacy policies, and we recommend reviewing them separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

📧 Email: chaimabenjiro@gmail.com
📞 Phone: +39 350 830 9513
📍 Address: Via Danimarca 9, 72100 Brindisi, Italy